Terms of Service

Terms of Service – LuxedHouse

Last Updated: [28-02-2025]

Welcome to LuxedHouse (“we,” “us,” or “our”). By using https://luxedhouse.com (the “Site”), you agree to these Terms. We specialize in luxury bags, watches, sunglasses, and designer products, serving customers in the USA, EU, and globally.

1. Governing Law & Jurisdiction

• These Terms are governed by the laws of [Delaware, USA] (or your business’s registered state).
• Any disputes will be resolved in courts within the United States.

2. Payment & Currency

• All transactions are processed in USD (US Dollars).
• EU/international customers may incur currency conversion fees (charged by your bank/payment provider).
• Accepted payment methods: Credit/Debit Cards, PayPal, Apple Pay, Google Pay.

3. Shipping & Customs

• USA: Free shipping on orders over $300. Standard delivery via FedEx/USPS (3-7 business days).
• EU: Duties and VAT (Value-Added Tax) are the customer’s responsibility. We ship via DHL/DPD.
• Delivery times: 5-10 business days (USA) | 7-14 days (EU).

4. Returns & Refunds

• 14-Day Return Policy: Unused, undamaged items in original packaging.
• Refunds processed in USD within 7 business days.
• Return shipping costs: Customer’s responsibility (exceptions for defective items).

5. Intellectual Property

• All products (branded bags, watches, sunglasses, etc.) are 100% authentic. Trademarks belong to their respective owners.
• Unauthorized use of LuxedHouse’s logo/content is prohibited.

6. Limitation of Liability

• We are not liable for:
  • Customs delays or import fees.
  • Product misuse or damage post-delivery.
  • Minor variations in product color/design (as per brand specifications).

7. Privacy & Data Protection

• We comply with GDPR (EU) and CCPA (California).
• Data collected (email, address, payment info) is used solely for order processing.
• Third-party partners (payment gateways, shipping carriers) adhere to strict privacy standards.

8. Termination

• We reserve the right to suspend accounts for:
  • Fraudulent activity.
  • Violation of these Terms.
  • Chargeback abuse.

9. Contact Us

Email: luxedhouse@gmail.com
WhatsApp: +91 95103 79808 (Mon-Sun, 9 AM – 7 PM IST)