FAQ
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How do you guarantee the authenticity of your products?
Every item at LuxedHouse is sourced directly from authorized luxury brands and distributors. We provide certificates of authenticity with all purchases and conduct rigorous quality checks before dispatch.
What shipping options do you offer?
USA: Free standard shipping on orders over $500 USD (3–7 business days).
EU: Flat-rate shipping (€25 EUR) via DHL/DPD (5–10 business days).
Global: Duties/taxes may apply. Track orders via email/SMS.
📦 Full Shipping Policy.
What is your return policy?
14-Day Returns: Unused items in original packaging with tags.
Refunds: Processed in USD within 7 business days.
Non-Returnable: Final sale, personalized, or damaged items.
🔄 Return Policy Details.
What payment methods do you accept?
Credit/Debit Cards (Visa, Mastercard, Amex)
PayPal, Apple Pay, Google Pay
🔒 All transactions are SSL-encrypted.
24/7 WhatsApp: Chat Now
Email: luxedhouse@gmail.com (6-hour response time)
Phone: +91 95103 79808 (Mon–Sun, 9 AM – 7 PM IST)
Contact us immediately via WhatsApp/email. We’ll resolve issues within 72 hours, including replacements or refunds.